ONLY CURRENTLY SHIPPING WITHIN THE UNITED STATES !! SORRY <333
♡Processing time:
[PLEASE understand that all packaging and processing is done by just me and my partner~]
Orders will be bulk shipped once a week. They may take 1 to 7 business days to be fully processed and ready to be shipped. Any major processing delay will be addressed on my Instagram or via the contact email.
♡Pre-orders:
By puchasing a pre-order item, the buyer acknowledges that their order will only be fullfilled once the items are out of production and have arrived. These production and shipping times, for pre-order items, can take up to more than a month to be finalized, and even then, delays in production can unfortunately happen. Proper updates on pre-order production times will be comunicated through social media! By puchasing a pre-order item, along with non pre-order items, the buyer acknowledges that their full order will only be shipped after the pre-order items have arrived. If you wish to receive non pre-order items faster, please purchase them seperately.
Please note that pre-order items are non refundable, so keep that in mind when ordering!
RETURNS, EXCHANGES AND REFUNDS:
♡ Returns are only accepted when, an item has been damaged due to improper packaging protection from the store's end. If that is the case, please be sure to reach out with photo evidence of the item’s improper condition, so the situation can be properly evaluated and discussed!
Please note that, damages due to mishandling of your package, by postal services, are NOT the store's responsibility, and should be handled with the customers local postal services.
♡ Exchanges will be allowed when the wrong item is sent by mistake to the customer. In this situation, the additional shipping will be handled by the shop! Only when a customer orders the wrong item, and wishes to exchange it, the additional shipping will be handled on their part.
♡ Refunds are only accepted as a last resort, with damaged and faulty items, from the store's end. If the customer doesn't want a return or an exchange, then issuing a refund is the last option.
♡ Please be sure to issue a return, exchange or refund, within 3 weeks of the order arriving to it's destination. After that, none of these options will be offered.
WRONG ADDRESSES AND RETURNED ORDERS:
♡ If the wrong address is provided, and an order is unable to reach its final destination, or for some other reason, the order is sent back, the customer will be contacted about the issue so it can be discussed.
PAYMENT OPTIONS:
♡ At the moment, the only payment method available is through Credit/Debit, Paypal and Venmo.
PRIVACY POLICY:
♡ The customers information (provided when placing an order) will solely be used to process orders and as a way of contact regarding any purchase, if needed. All the information provided is private, and will only be used up until an order is fully fulfilled.
By placing an order, the customer agrees to have read and accepted all of the policies listed above.